Have you ever fallen a victim to wrong or mis-interpreted communication?
Hmm, trust me , it isn’t a good one, but who is at fault, how often have we tried to pass across an innocent message but have been mis-represented maybe as a result of our way of presentation or the listener’s perception, where he/she assumes that this is what is said and thereby passes on the wrong message and of course we can imagine the consequence(s) of such.
Some of us are so much in a hurry to pass across a message(especially in a phone conversation) that we just say it all in a rush without bothering to see if the person did get it right, I remember a practical exercise one of my lecturers Mr. Ogunbiyi did in class way back, he called out ten members of the class, whispered something to someone’s ear and ask the person to pass it on to the next, the next to the next until it gets to the last person who will then say it out to the entire class, but what he said turned out to be different from what the lecturer started with, who is at fault, the first person or the last person, as they all had different answers to give.
what am trying to say with this write up is that we should be careful when passing a message, don’t assume that the person you are speaking to would automatically understand, no, that is a chance you should not take, go extra mile to make them understand especially if the message is IMPORTANT, we should make sure that our words are clear to others by using words that could be easily understood. okay, maybe if I share this phone conversation from sister Zabrina’s book: Life is an Open Secret, you would flow with my vibes(by the way, i think you would really love the book).
This is a phone conversation:
Caller: Hello, can I speak to Annie Wan?
Operator: Yes, you can speak to me
Caller: No, I want to speak to Annie Wan
Operator: Yes, I understand you want to speak to anyone, you can speak to me, who is
Caller: I am Sam Wan and I need to talk to Annie Wan! It’s urgent
Operator: I know you are someone and you want to talk to anyone! but what is this
urgent matter about?
Caller: Well…just tell my sister Annie Wan that our brother Noe Wan was involved in an accident. Noe Wan is being sent to the hospital right now, Avery Wan is on his way to the hospital
Operator: Look, if no one was injured and no one was sent to the hospital, then the accident isn’t an urgent matter! You may find this hilarious but I don’t have time for this!
Caller: You are so rude, who are you?
Operator: I am Saw Ree
Caller: Yes! You should be sorry, now give me your name!
Operator: That’s what I said. I am Saw Ree
Caller: oh God!
Pretty hilarious don’t you think? so I ask here who is at fault, I leave you to answer that while I ask how many times we have been Sam Wan or Saw Ree in our conversation with others and of course we see the consequence, nothing was communicated, so let’s try to make our conversations clear, even if it means having to repeat it all over, did I hear you say repeat?
You don’t wanna be sorry or someone , do you? 🙂